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We typically think of intelligence in terms of knowledge or cognitive reasoning ability, but there is another type of intelligence that is just as important in a business environment. Name Email Emotional intelligence, also known as emotional quotient or EQ, is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict . In short, emotional intelligence refers to someone's ability to perceive, understand, and respond to their emotions and those of others. This may seem like a phenomenal quality for managing personal relationships, but emotional intelligence can also affect your productivity . Principles of Emotional Intelligence in the Workplace Emotional intelligence helps you build stronger relationships, succeed in school and work, and achieve your career and personal goals. It manifests itself in three main dimensions: Awareness and regulation First, there is the introspective side of emotional intelligence. This dimension concerns your ability to recognize, analyze and respond to your internal emotions. For example, if a group of people laugh at your idea, emotional intelligence will allow you to recognize the frustration or humiliation you feel and give you some level of control over that emotion. Empathy Empathy allows you to internally feel what other people are feeling.
This enables you to relate to others on a deeper, more Colombia Mobile Number List reflective level, understanding their motivations and who they are as people. Social skills Emotional intelligence gives you better social skills, as you can use your emotional understanding to regulate your response, adjust your tone for different audiences , and figure out the best action to take in almost any situation. Benefits of developing emotional intelligence All of the characteristics mentioned above are important, but emotional intelligence allows you many other personal and professional benefits, such as: Understanding and controlling emotional responses When you understand and have the ability to control your own emotional responses, you become less susceptible to mood swings or counterproductive reactions to frustrating situations. Allowing your anger or panic to get the better of you causes you to act automatically and impulsively, preventing you from thinking rationally or focusing on goals. This wastes time and instantly compromises your productivity. Instead, it's best to recognize where these emotions are coming from, control them, and proceed as calmly as possible. Collaborate with others As you can imagine, emotionally intelligent leaders are much better at collaborating with others – and collaboration is vital in a fast-paced environment. These people can easily read the emotions of others, recognizing their strengths, weaknesses and reactions. They are also adaptable, empathetic and are more willing to make sacrifices for the good of the team.
Accept and incorporate feedback People with more developed EQ collect feedback, even if it includes criticism, without taking it personally. They are also able to give feedback more productively, as they can provide it with more sensitivity and greater focus on individual needs. Signs of emotional intelligence Scholars may have coined the term “emotional intelligence” in the early 1990s, but business leaders quickly adopted the concept. According to emotional intelligence, or EQ, success is strongly influenced by personal qualities such as perseverance, self-control and the ability to relate to others. Much has been written about how to improve employees' EQ, but hiring managers are likely to make better decisions when looking for people who already have high EQ scores. Some people are naturally inclined to be more emotionally intelligent, but it is a skill and awareness that can be developed over time. So how can you know if you yourself are emotionally intelligent? Look for these signs: You are able to articulate emotional experiences We learn the basics of emotional vocabulary as children, with words like happy, sad, angry, and crazy. But how articulate are you in describing your most complex emotional experiences? An expressive and accurate vocabulary is a sign that you are introspective enough to understand your own emotions and how emotions work in general.